AJ and the team are really Great!! Thank you for all you do Super Virtual team!!
Frequently Asked Questions
Why should I use your service instead of hiring a freelancer or assistant directly?
Hiring and training the right candidate can be a costly endeavour, especially if the wrong person is hired. Super Virtuals has a proprietary recruiting system to attract, onboard and manage the best talent for your particular needs. Moreover, Super Virtuals are considered as contractors and therefore do not come with the traditional baggage of an employee such as holiday pay, sick leave and additional taxes.
How will my assistant be managed?
Managing your Super Virtual is our responsibility and taken care of by your personal account manager. The management team are available during normal working hours to assist with any queries or support that your assistant may require, enabling you to delegate tasks with virtually zero oversight.
Are there any contracts or commitments?
Starting with a minimum of forty hours per month, all of our plans are flexible, month to month and do not involve any lengthy contracts, allowing you the freedom to delegate tasks as and when required.
How are Super Virtuals selected?
Candidates that meet the criteria for the role undergo a vigorous multi stage selection process including aptitude, personality, critical thinking and many other standardised tests in order to find the perfect fit. Out of the three pre qualified candidates we line up for you, the final decision will always be yours to make.
Will I be charged for absence or holidays?
Our assistants only get paid for tracked and reported hours, which you will receive in the daily update from them.
What If I need to take a holiday?
You can freeze your assistant for up to seven working days in a year.
Are there any additional charges or hidden fees?
You will only be billed for the hours you need and any additional hours you ask your assistant to work.
What if I want to change assistant?
Just let your account manager know and we will work quickly to replace them for you.